From arrival to graduation
Support from INTO China begins while you are still in your home country and continues throughout your studies.
You are about to embark on a life-changing journey, and it’s not something we expect you to do on your own. Our support network will be there to help you every step of the way, with everything from your application, to visas, to finding the best restaurant in your new home.
Student support at Nankai University
Our Student Services Team
Based on the Nankai University campus, the INTO Student Services team is dedicated to supporting you throughout your studies and provides a range of support services that specifically meet the needs of international students.
When you arrive in Tianjin, the Student Services team will help you settle in to student life and remain your first point of contact for non-academic issues. Our staff speak a range of languages and are available to assist new and prospective students who may not be able to communicate effectively in Chinese. No matter how large or small your problem, there is always someone available to help.
Chinese student mentors
Our student mentors will help you settle in to campus life and make the most of your study abroad experience. All of our mentors are Chinese students who are currently studying at Nankai University.
INTO is dedicated to making you feel totally safe and supported. Upon arrival all students are issued with an emergency telephone number, which can be used to ask for emergency assistance at any time, day or night. Within the student residences, there are reception and security staff around 24/7 who will be able to help you with basic problems. The INTO China office has an open-door policy, which means you are free to visit on weekdays to discuss any problems you have.
Support for students
Meet the team
You can find out more about the members of the Student Services team by visiting Our Teachers and Staff page
Staying safe on campus
It is very unlikely that you will encounter any kind of danger while studying at Nankai. Tianjin is, in general, very safe but the usual precautions should be taken when walking around campus at night or when out and about in the city. There is a large network of CCTV on campus, wardens situated at all road entrances, and daytime security at the reception of your accommodation building.
Health and medicine
There are medical facilities on-campus which students have access to for any minor health issues and many pharmacies where students can purchase the necessary medication. Pharmacies and hospitals may ask you whether you want to take western or Chinese medicine.
Feel free to contact the INTO China team if you need help to explain your symptoms or feel you need to go to hospital. In an emergency, you can contact the Student Services team using the emergency number or visit the INTO China office where staff can provide you with further support.
How does INTO help students find placements?